[Notice Regarding KR Shipping Fee Payment for the ATINY 7th MEMBERSHIP KIT]
Hello,
This is bemyfriends, the hosting service provider for TOKTOQ.
We would like to inform you that, during the sales process for the ATINY 7th MEMBERSHIP KIT, some domestic shipping fees were temporarily applied differently from the existing standard rate.
The existing TOKTOQ domestic shipping fee standard is as follows.
- Domestic general regions: KRW 3,000
- Jeju and remote/island regions: KRW 6,000
However, due to a temporary system setting issue, some orders were charged as follows.
- Domestic general regions: KRW 4,000
- Jeju and remote/island regions: KRW 7,000
Please note that this was not due to an increase in shipping fees, and the shipping fee has now been corrected to the existing standard rate.
For customers who have already paid the above shipping fee, points equivalent to KRW 1,500, 150 points, will be issued in bulk based on the payment ID as compensation for the additionally charged shipping fee after the Fan Kit sales period ends.
※ The issued points can be used like cash when purchasing products in [Shop].
You may enter the amount of points you wish to use on the product checkout page, and the discount will be applied immediately before payment.
We sincerely apologize for any confusion caused.
We will conduct a more thorough pre-sale review process to prevent the same issue from occurring again.
Thank you.
bemyfriends.